Comprehensive guidelines for customers and vendors to ensure seamless tour experiences
Some premium or special event tours may have different cancellation policies. Please check individual tour details.
Vendor submits tour details through dashboard
Our team reviews content and verifies details
Tour approved based on quality standards
Tour goes live on website and mobile apps
Commission rates are negotiable for high-volume vendors and exclusive partnerships.
All bookings include customer protection guarantee. If a vendor fails to deliver the promised service, we provide full refunds or alternative arrangements.
Only customers who have completed tours can leave reviews. We verify all reviews to ensure authenticity and maintain trust in our platform.
Need clarification on any of our policies? Our support team is here to help.